Privacy Policy

Kannamma operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you, our valued customer, with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you acknowledge that you have read this policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

"Personal information" refers to information that identifies or can be reasonably linked to you. This does not include anonymous or de-identified data. We may collect the following categories of personal information:

• Contact Details: Your name, address, billing address, shipping address, phone number, and email.
• Payment Information: Payment method, transaction status, payment confirmations, and gateway references. Full card, UPI, or banking credentials are handled by the payment gateway and are not stored by Kannamma.
• Account Information: Your username, password, preferences, and settings.
• Transaction Information: Items you view, add to your cart, wishlist, purchase, return, or exchange, and your transaction history.
• Communications: Information you provide when you contact us, such as for customer support.
• Device & Usage Information: Details about your device, browser, IP address, and your interaction with our Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

• To Provide and Improve Our Services: To process payments, fulfill orders, manage your account, arrange shipping, handle returns, and create a customized shopping experience for you.
• Marketing and Advertising: To send you marketing communications and show you relevant advertisements for our products.
• Security and Fraud Prevention: To authenticate your account, provide a secure shopping experience, and investigate possible fraudulent or illegal activity.
• Communicating with You: To provide customer support and maintain our business relationship.
• Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

• With vendors and service providers who perform services on our behalf (e.g., payment processing, data analytics, customer support, fulfillment, and shipping).
• With business and marketing partners to provide services and advertise to you.
• When you direct us or consent to the disclosure, such as for shipping products.
• With our affiliates or within our corporate group.
• In connection with a business transaction, to comply with legal obligations, or to protect our rights and the rights of our users.

Third-Party Websites

Our Services may link to websites or platforms operated by third parties. We are not responsible for the privacy or security of such sites. We encourage you to review their policies.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

Security and Retention

While no security measure is perfect, we take precautions to protect your information. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to access, delete, or correct it. You may exercise these rights by contacting us. We may need to verify your identity before processing your request. You can also opt-out of promotional emails at any time by using the unsubscribe link in the email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact Us

Should you have any questions about our privacy practices, or if you would like to exercise any of your rights, please email us at kannammaoils@gmail.com or call +91-9629849445. You can also contact us at: